| *Name: |
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| *Surname: |
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| *Telephone number: |
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| Fax number: |
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| *Email: |
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| Store visited: |
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| *Details and summary of experience: |
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| Date: |
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| Time: |
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| Where seated: |
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| Waiter's name: |
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| I informed management: |
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| Name of Manager: |
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| Did he/she do anything to resolve the problem? |
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| Did he/she display a helpful attitude? |
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We have added functionality to be able to record reference numbers and dates of compliments & complaints for 3 months
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